These Terms of Service (“Terms”) govern your use of the Global Onco Care website and related enquiry / coordination services. By accessing our website or submitting an enquiry, you agree to these Terms.
1. Our role
Global Onco Care is a medical tourism and care coordination facilitator. We help patients and families explore hospital options, doctor guidance, medical visa documentation support, and travel readiness in India.
Global Onco Care is not a hospital, clinic, or substitute for a licensed medical practitioner. Clinical decisions, diagnoses, treatments, and outcomes remain the responsibility of the treating hospital and doctors.
2. Eligibility and accurate information
You agree to provide accurate, complete, and current information when submitting enquiries. You are responsible for ensuring that medical reports and personal details shared with us are correct to the best of your knowledge.
3. Nature of services
Our services may include information support, hospital / doctor shortlisting, appointment coordination assistance, medical visa documentation guidance, and related logistics advice.
Any estimates, timelines, package indications, or recommendations are informational and may change based on clinical review, hospital policy, embassy rules, currency, or case complexity.
4. No medical advice guarantee
Website content, blogs, and advisor communications are for general guidance only and should not be treated as a final medical opinion, diagnosis, or prescription. Always rely on the treating clinician for medical decisions.
5. Hospitals and third parties
Partner hospitals, doctors, interpreters, transport providers, and other third parties operate independently. Their fees, availability, protocols, and service quality are governed by their own terms and clinical standards.
Global Onco Care is not liable for acts, omissions, delays, or outcomes of independent third-party providers, except where required by applicable law.
6. Fees and payments
Where paid coordination or facilitation fees apply, we will communicate them clearly before you proceed. Hospital treatment costs, investigations, stay, and travel expenses are typically paid directly to the relevant provider unless otherwise stated.
7. Acceptable use of website
- Do not misuse the website, attempt unauthorised access, or disrupt services
- Do not submit false, harmful, unlawful, or misleading information
- Do not copy or republish website content without permission
8. Limitation of liability
To the fullest extent permitted by law, Global Onco Care is not liable for indirect, incidental, special, or consequential losses arising from use of the website or coordination services, including treatment outcomes, travel delays, visa decisions, or third-party service issues.
9. Governing law
These Terms are governed by the laws of India. Courts in New Delhi shall have exclusive jurisdiction, subject to applicable law.
10. Changes to terms
We may update these Terms periodically. The latest version will be published on this page. Continued use of our website or services after updates constitutes acceptance of the revised Terms.
11. Contact
Questions about these Terms can be sent to query@healzone.co.in or discussed by calling +91-8527981127.
